Air Freight Forwarders

Revolutionising Air Freight Forwarding: The Power of Transportation Management Systems

For air freight forwarders to effectively coordinate the flow of products across the worldwide supply chain, transportation management is essential. Forwarders need to utilize advanced technologies in order to efficiently plan as well as carry out shipments because of the intricacies involved in international transportation and the short delivery windows. The software tools needed to digitally manage each step of the transportation procedure from beginning to finish are provided by a transportation management system (TMS). The main advantages that a TMS offers air freight forwarders will be discussed in this article, along with the different features that are crucial to their business operations.


Load Planning and Optimization

Load planning as well as optimization are two of TMS’s main applications. Forwarders require visibility into available space on trucks as well as aircraft because of the daily enormous numbers of goods they handle. In order to find capacity for consolidating additional LTL shipments, planners can monitor current bookings in real time using the TMS. Information on planned flights and routes is also supplied by carriers and entered into the system. The TMS uses this information to provide the fastest, most economical routing choices based on variables like weight, size, pickup as well as delivery dates, and more.

Rating and Cost Calculation 

In order to give competitive bids to clients and control margins, forwarders must accurately calculate rates and expenses. To rapidly create rates based on cargo information, a TMS interacts with the rating tables from every contracted carrier. Extra costs for things like security deposits, fuel surcharges, as well as customs processing may also be automatically added to the price. The TMS calculates predicted transportation costs when load plans are constructed. Forwarders may now see profitability at the load level in real-time, thanks to this. The cost estimate is promptly updated in the event that shipment characteristics or routes are modified.

Booking and Dispatch

The TMS facilitates electronic shipment booking and dispatch when a load plan is established. The technology configures carriers as trade partners, enabling automatic data interchange. With a few clicks, forwarders may reserve space on trucks and air freight. The booking message contains all pertinent shipping information, including product kinds, weights, pickup and delivery windows, as well as special instructions that are sent to the carrier. Carrier personnel and equipment can be better prepared when digital reservations are received. Forwarders create compliant shipping papers, such as master airway bills and house bills, as well as customs forms with the appropriate commodity codes, using the TMS on dispatch day.

Tracking and Visibility 

Shipment tracking from start to finish is one of the main services provided by a TMS. Carriers use EDI or API connectors to transmit real-time status updates to the system as shipments pass through the supply chain. Forwarders may track the position and status of each load as well as individual parcels using a single dashboard interface. Any problems, such as delays or damages, are immediately apparent. Self-tracking portals enable customers to check online status updates. The TMS alerts planners of departures from the plan so they may take remedial measures, such as rerouting.

Reporting and Analytics

By utilizing the abundance of data included in the TMS, forwarders are able to provide informative reports as well as analytics. Quick views into important performance data, such as carrier on-time performance, top trade partners, most lucrative lanes, and more, are provided via pre-built report templates. The transactional information at the bottom can be found by digging further. Filtering by criteria such as product kinds, customers, or time periods is possible with customizable reports. Forwarders get a comprehensive awareness of customer service standards, expenses, margins, and operational efficiency.


Transportation management systems are becoming essential instruments that digitally alter operations in the fast-paced Air cargo services of today. A TMS offers the software infrastructure needed to effectively manage international shipments by centralizing control over the whole planning of the payment process. Increased visibility, streamlined processes, automated workflows, and data-driven insights are all advantageous to forwarders. TMS technology uses cutting-edge capabilities like load optimization and real-time tracking, as well as analytics to save transportation costs and optimize operations.

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